Provides knowledge and practical skills to become a competent case manager in health and human services agencies. Students apply the Ecological Model, Strengths Perspective, and effective interviewing skills to case management tasks including intake, assessment, service planning, care coordination, discharge planning, and referral. Explores individual and community capacity building, cultural competence, professional ethics and boundaries.
Prerequisites
Grade of C or better in CHW 140, or instructor consent
Course Outcomes
- Apply the Ecological Model, Strengths Perspective and Patient-Centered Care in case management tasks with people of diverse backgrounds and needs.
- Identify, demonstrate and evaluate the attitudes, skills and knowledge (ASK) required to effectively engage individuals in case management services.
- Explain and apply professional, ethical and cultural considerations in case management activities.